How do I cancel my subscription?

How do I cancel my subscription?

Subscription cancellation

Cancel your subscription without charges or restrictions on your settings page (requires a login). Go to 'Organization Settings' and select 'Change Plan' under 'Subscription & Billing'. Click on "Cancel Subscription." 
You must be an account admin to cancel (i.e., admin pays for the subscription).

What can we do better?

Before you go, is there anything we can do to make you stay? We value your feedback and would love to hear your thoughts.
If there's anything we can improve, please let us know!

Remember, you can always come back and we'll be here to welcome you.

If you run into any issues, please reach out to our customer service team

To have your account data permanently deleted, please email support@versational.ai with 'Account Termination' in the subject line. Our customer service team will assist you in deleting your account information.


    • Related Articles

    • Manage Your Subscription

      To manage your subscription, go to your 'Settings' page and select 'Organization Settings'. You'll find everything you need to manage your subscriptions under the 'Subscription & Billing' section. Since this page contains the details of your ...
    • Upload Your First Recording

      Thank you for joining Versational! Let's get you started right away! First, let's upload your first recording. If you connected already to Zoom, Teams or Google Meet (enterprise) account, your first recording should be uploaded and you will have ...
    • How do you archive or delete a team member?

      How do you archive a team member? To archive a user, click on the three dots to the right of the row and press 'Archive.' This is an admin only action. Archived users will appear at the bottom of the team members list in light gray text. Unarchive ...
    • Manage Team Members & Assign Permissions

      Invite Team Members To invite more people to your team, go to your 'Settings' and then your 'Team Settings' tab. The 'Invite Team Members' tab on top will allow you to invite as many team members as you want. Simply type in their email, specify their ...
    • Microsoft Teams Integration

      Installing Teams To install Microsoft Teams, go to your 'My Profile & Settings' page. Select the 'Integrations' tab. Then select 'See all integrations'. Find the Microsoft Teams logo and select it to go to the Teams integration page. To connect your ...