How to Use
Meeting Notes
With Versational, you can now effortlessly transform your meetings into concise and actionable meeting notes with just a single click. Say goodbye to the days of scrambling to capture everything during a meeting. Our AI-powered quick notes feature ...
AI-Ally
Ask AI-Ally questions from your meetings in Versational and get instant answers. AI-Ally is not just another virtual assistant; she is your trusted AI-powered ally who helps you to work smarter, streamline your tasks and ultimately accomplish more in ...
Analytics Dashboard
Analytics Dashboard The new Analytics Dashboard provides Conversational Intelligence (CI) information from all your meetings. It provides insights and analytics for every speaker in your meetings. This information helps to understand the interaction ...
AI Tasks, Export & AI Email Writer
How to use AI Tasks and AI Email Writer Overview Versational AI Email writer is an efficient way to compose follow-up emails based on assigned action items and issues: Identifies action items and issues (takeaways) with full speaker context ...
Question and Response Pairing
Versational tracks the questions that were asked during your meeting, then pairs them with the responses to those questions. Any Custom Topic or Gems insight discovered by Versational for a response will be automatically tagged. Watch this video to ...
Analytics
For every recording, you'll find an 'Analytics' tab where you can see the metrics for your conversation. Easily filter these by selecting the 'Everyone' filter on the top right and selecting either just your team members or other people in the call. ...
Gems
There are Gems in every conversation! Gems are the conversation takeaways that may be important to you, your team or customers. Gems are automatically found through AI and will be waiting for you as unconfirmed insights after every recording. ...
Manage and Search your Recordings
When you login to Versational, you land on the Recordings page. This page displays a list of all your uploaded recordings (shared with you by other team members), global search, filters, metrics and tags. On this landing page you can also upload ...
Sharing & Exporting
Now that you have some great insights, questions-responses and highlights of your meeting, how do you share and export them? There are several ways to share and export. The first is to go to your 'Recordings' table and click on the three dots that ...
Playlists
Playlists are highlighted insights of what's important to know from your recorded conversations. They are displayed in one place, organized by category, and easy to share for playback and comment. You can use Playlists for training, coaching and ...
Collaboration Hub
When you assign speakers in your recordings, they appear as participants in your Collaboration Hub. Assigning speakers names creates enriched contact records. When you assign an unidentified speaker to an identified, name speaker, the talk ratio, ...
Mic Record
Do you have an in-person meeting you want to record? Do you want to practice for an upcoming presentation? Versational's mic record feature allows you to pick up any audio from your computer microphone and create recording results. The mic works in ...
Manage and Create Insights
Versational uses the power of AI to find, extract and summarize the most important moments of your call so that you can save time. These moments are called Gems, which are automatically generated for every recording. Insights are labeled using our ...
How to use Versational with Salesforce in 2 clicks
With Versational's Salesforce integration, capturing insights for your Salesforce contacts takes only two clicks. You'll be able to easily view and manage contact interactions in your calls. For installation, please go through this article. How to ...
How to use Versational with HubSpot in 2 clicks
With Versational's HubSpot integration, capturing insights for your HubSpot contacts takes only two clicks. You'll be able to easily view and manage contact interactions in your calls. For installation, refer to this article. How to Use Viewing Your ...
Custom Topic Trackers
With Versational, you can track 'Custom Topics'. These topics are used to find, extract and summarize insights specific to you or your organization. This could be your competitor brands, custom language used in your industry or specific acronyms that ...