Release Notes - May 24, 2022
View in one place all your insights over time, categorised by topic.
The Playlists page and the
Market View are both where all of the topics go after the user finds
them in conversations. It creates a great place for people to go to see
what customers are saying over a period of time, also there are lots of
filters to choose the insights that interest you.
From here, you can search and apply filters to find the insights you're looking for. Check out your Playlists
Microsoft Teams Integration
The wait is over! You can now integrate Versational into your Microsoft Teams meetings. The recordings of your Teams meetings will now be automatically added to Versational for analysis. You do not have to upload the Teams recordings yourself!
Find a step-by-step guide on how to integrate Teams below.
- Use standard keyboard shortcuts (paste, copy, undo) in the Notes section
- A 7-day trial is now set by default
- Share Free PDF from a shared link
- Sentiment score reflects the actual sentiment of the speaker
Release Notes - April 25, 2022
? New Collaboration Hub View all the speakers in your recordings in one place! Each time you assign a speaker in a recording, you'll have the option to create a new participant. You can view the participants created by you and your team on the ...
Release Notes - July 14, 2022
? New Custom Vocabulary This release introduces Custom Vocabulary. A new feature to enable users to specify words or phrases that they use frequently which are perhaps domain-specific such as healthcare or manufacturing. Such words or phrases may ...
Release Notes - Aug 24, 2022
? Performance Release This release addressed performance and usability enhancements within the entire platform. There has been significant re-architecting throughout the Versational platform to reduce latency, enhance analysis performance and ...
Release Notes - June 28, 2022
? New Questions This release introduces Questions. A new feature that uses custom built AI-model to identify questions and answers in the recorded conversations. It creates a great place for people to see all things related to questions such as ...
Release Notes - Sept 25, 2022
? New New location for Topic Tracker settings Topic Tracker settings is now an option in the Settings menu, instead of a tab. This makes it easier to access Topic Tracker for customisation. ? Fixes and Improvements Resolved latency issues in ...