Release Notes - Sept 7, 2022

Release Notes - Sept 7, 2022

🚀  New

Easier to share recordings externally

We have enhanced the ability to share recordings externally by making it possible to share recordings externally. You can share a recording externally from the same place that you share the recording with teammates. The external share link to the recording is now automatically included in the share email. So no need to cut and paste the link anymore. 



Export Notes

We now have introduced the ability to export notes along with the other Conversational Intelligence insights. You can decide if you would like Notes to be included in the export via the 'Toggle' in the export page.



🔧  Fixes and Improvements
  1. Improved load times of Playlists
  2. Fixed the occasional crash when pasting text in the recording Notes.







    • Related Articles

    • Release Notes - April 25, 2022

      ? New Collaboration Hub View all the speakers in your recordings in one place! Each time you assign a speaker in a recording, you'll have the option to create a new participant. You can view the participants created by you and your team on the ...
    • Release Notes - Sept 25, 2022

      ? New New location for Topic Tracker settings Topic Tracker settings is now an option in the Settings menu, instead of a tab. This makes it easier to access Topic Tracker for customisation. ? Fixes and Improvements Resolved latency issues in ...
    • Release Notes - May 24, 2022

      ?  New Playlists View in one place all your insights over time, categorised by topic. The Playlists page and the Market View are both where all of the topics go after the user finds them in conversations. It creates a great place for people to go to ...
    • Release Notes - Aug 24, 2022

      ?  Performance Release This release addressed performance and usability enhancements within the entire platform. There has been significant re-architecting throughout the Versational platform to reduce latency, enhance analysis performance and ...
    • Release Notes - July 14, 2022

      ?  New Custom Vocabulary This release introduces Custom Vocabulary. A new feature to enable users to specify words or phrases that they use frequently which are perhaps domain-specific such as healthcare or manufacturing. Such words or phrases may ...