Release Notes - April 25, 2022
View all the speakers in your recordings in one place! Each time you assign a speaker in a recording, you'll have the option to create a new participant. You can view the participants created by you and your team on the Collaboration Hub page. Navigate to this page on the left menu.
From here, you can search and filter participants to find the one you're looking for. View who created the participant under the Participants column. Select a participant name in blue to see their information and recording data.
Salesforce and HubSpot Integrations
The wait is over! You can now find Salesforce and HubSpot integrations in your Integration page and connect your account. Easily migrate your records and view them inside of Versational. Assign contacts to speakers in your recordings and send insights back to relevant records in your CRM in 2 clicks.
HubSpot integration - send insights to your CRM
Find a step-by-step guide on how to integrate each CRM below.
Context Finder for Topic Trackers
Use our new AI engine for Topic Trackers to find topics with better accuracy. Instead of having to list out all the keywords you can think of, you can list some keywords and our Context Finder will look at the context of your keywords to find insights. See more on how to use the context finder in our Topic Tracker guide
- External link and guest user access bugs
- Download free PDF link bug
- Calendar bug on Safari browser
- Improvements to the export of global search results - now see only the relevant mention text and easier duration format
- Email notification for when you are tagged in a comment - now you can click a link to go directly to the comment and quote it is on
- Zoom recording time improvement - make sure all your Zoom recordings have the start time of your meeting
- Outlook initial integration loading - syncing your Outlook account in a matter of seconds
Release Notes - May 24, 2022
? New Playlists View in one place all your insights over time, categorised by topic. The Playlists page and the Market View are both where all of the topics go after the user finds them in conversations. It creates a great place for people to go to ...
Release Notes - Aug 24, 2022
? Performance Release This release addressed performance and usability enhancements within the entire platform. There has been significant re-architecting throughout the Versational platform to reduce latency, enhance analysis performance and ...
Release Notes - July 14, 2022
? New Custom Vocabulary This release introduces Custom Vocabulary. A new feature to enable users to specify words or phrases that they use frequently which are perhaps domain-specific such as healthcare or manufacturing. Such words or phrases may ...
Release Notes - June 28, 2022
? New Questions This release introduces Questions. A new feature that uses custom built AI-model to identify questions and answers in the recorded conversations. It creates a great place for people to see all things related to questions such as ...
Release Notes - Sept 25, 2022
? New New location for Topic Tracker settings Topic Tracker settings is now an option in the Settings menu, instead of a tab. This makes it easier to access Topic Tracker for customisation. ? Fixes and Improvements Resolved latency issues in ...