I cannot install the Versational App from MSFT Teams Marketplace. What’s wrong?

I cannot install the Versational App from MSFT Teams Marketplace. What’s wrong?

Unfortunately, there could be a number of reasons preventing you from installing the App from MSFT Teams Marketplace. At times, IT administrators can apply group policies (Microsoft access configurators) to:

1.        Completely disable access to MSFT Teams marketplace

2.        Provide access to Marketplace, but prevent installing apps

3.        Allow only certain apps to be installed as identified by the org.

There’s no need to worry. In such a situation, you just need to ask your organization IT team to remove the restriction. You should then be able to install the App.

However, do keep in mind that MSFT Teams marketplace is available to only paid Microsoft365 business subscriptions.

But that shouldn’t keep you from enjoying the full potential of Versational. Simply choose a plan from the Versational website, sign-up and then get started!


    • Related Articles

    • How does Versational keep user information/data safe? - Security

      Versational has a robust Security policy to secure user data and the product insfrastructure from malicious attacks. Below are responses to some common questions security-related questions. Data security and storage 1. Where is your data stored and ...

    • Why am I unable to record a call after downloading the Versational App?

      Congratulations on downloading the Versational App from the MSFT Teams Marketplace! However, it must be disappointing to see the ’Start Recording’ button greyed out or disabled. Although this has nothing to do with the Versational App itself, it does ...

    • Microsoft Teams Integration

      Installing Teams To install Microsoft Teams, go to your 'My Profile & Settings' page. Select the 'Integrations' tab. Then select 'See all integrations'. Find the Microsoft Teams logo and select it to go to the Teams integration page. To connect your ...

    • Manage Recordings Settings for Zoom, Google Meet and Microsoft Teams

      Zoom To record on Zoom, please refer to their enabling and starting local recordings documentation. For recording settings, please visit their Changing basic and advanced cloud recording settings page. Your Zoom recordings are stored both on Zoom’s ...

    • Do I need to install anything?

      Do I need to install anything?  No downloads are required. Versational is a web application only. Use it on any browser and desktop operating system.